Market Making and Development Guidance and Toolkit

Page last updated: 21 September 2018

Intended audience: Primary Health Networks (PHNs)

This guidance and toolkit are for PHNs building their commissioning skill sets.

The Department of Health and PwC produced the guidance and toolkit in 2017-18. The documents were co-designed with PHNs.

The guidance covers:

  • Understanding markets
  • Analysing markets
  • Market performance
  • Evolving relationships of PHNs and the market
  • Decommissioning
  • Specific market considerations

The accompanying toolkit outlines approaches that PHNs can use to better understand and improve their service provider markets.


Market Making and Development Guidance (Word 278 KB)
Market Making and Development Guidance (PDF 325 KB)

Market Making and Development Toolkit (Word 235 KB)
Market Making and Development Toolkit (PDF 238 KB)