Data Quality Assessment and Support Project

The Australian Government Department of Health is committed to the delivery of high quality, comprehensive and culturally appropriate health services for Aboriginal and Torres Strait Islander people.

Page last updated: 17 December 2018

Data Quality Assessment and Support Project – Stage 1

In Stage 1 of the Data Quality Assessment and Support Project (the Project), the Department of Health engaged KPMG to develop a national baseline quality audit at the individual service level to identify issues impacting on data quality and reporting and make recommendations for improvement. From February to May 2018 53 Aboriginal Community Controlled Health Services (ACCHS) voluntarily participated in the project.

Stage 1 of the Project is completed and KPMG have prepared a report on their findings (see below link).

The report found that only 30 per cent of the services were rated as having effective and mature processes in place to support and measure their data collections. Key characteristics of mature services include:

  • commitment to data quality from leadership, allowing a strong culture of Continuous Quality Improvement (CQI) throughout all staff;
  • clearly established workflows which align with the service’s model of care. This includes clear programs of induction, training and ongoing monitoring; and
  • resources and staff dedicated to reporting activities.

The report identified that weaknesses in data management are related to:

  • a lack of capacity in local workforce;
  • transient workforces;
  • limited resources for data management; and
  • a lack of standardised practices at service level.

Stage 1 – Final Report

Data Quality Assessment and Support Project – Stage 1 (PDF 1837 KB)
Data Quality Assessment and Support Project – Stage 1 (Word 273 KB)

Next Steps

Data Quality Assessment and Support Project – Stage 2

The Department is pleased to advise that Stage 2 of the DQAS Project will commence in February 2019. As a result of the findings from Stage 1, in Stage 2 of the Project KPMG will:

  • offer health services not involved in Stage 1 an opportunity to participate;
  • undertake follow up consultations for ACCHS in Stage 1;
  • develop online training resources; and
  • provide advice on strategies available to services to optimise MBS claiming within their model of comprehensive primary health care.

KPMG will also convene a national forum on best practice so that ACCHS can share successful and effective reporting processes and practices with each other.

If you would like more information, or be involved, in Stage 2 of the Project please contact us via

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